Az8 — Official Data Protection Policy
Az8 takes your privacy seriously. This document transparently explains how we collect, use, store, and protect your personal information every time you use the az8 platform.
Our Privacy Commitment
The az8 Privacy Policy is built on six core principles that ensure your personal information is always in safe hands and used in the way you expect.
All your personal data and financial information is protected by 256-bit SSL encryption. This means your data is fully encrypted during transmission and storage, on par with the standards used by Malaysia's leading banks.
Az8 has never and will never sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you, and we fully respect that right.
Az8 gives you full control over your personal data. You may request to view, update, transfer, or delete your data at any time through your account settings or by contacting our team.
Az8 only collects data that is genuinely necessary to provide the services you use. We do not collect excessive or irrelevant data, and every piece of data collected has a clear and legitimate purpose.
Az8 maintains a transparent data retention policy. Your information is only kept for as long as necessary to fulfil the stated purposes or as required by law. After that period, data is securely deleted.
Az8 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection regulations. This compliance is not merely a legal obligation — it is our moral responsibility.
Az8 respects your privacy. We collect only the data we need, protect it with high-grade encryption, never sell it to anyone, and you always have the right to control your own personal data. Read this document to fully understand how we handle your information.
This Privacy Policy ("Policy") is published by az8 ("we", "az8 platform") and describes our practices regarding the collection, use, disclosure, and protection of personal information of users ("you") who access or use the az8 platform via az8.onl and the az8 mobile app.
By registering an account or using any az8 service, you confirm that you have read and understood this Privacy Policy. Your acceptance of this Policy is a condition for using the az8 platform. If you do not agree with any provision of this Policy, please discontinue use of the az8 platform.
This Privacy Policy should be read together with az8 Terms and Conditions. In the event of any conflict between the two privacy-related documents, this Privacy Policy shall prevail.
Az8 collects various categories of personal data depending on the services you use and your interactions with the platform. In general, the data we collect can be grouped into the following categories:
| Data Category | Examples of Information | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, gender, identity card number | Mandatory (KYC) |
| Contact Information | Email address, mobile phone number, residential address | Mandatory |
| Financial Data | Bank name, account number (last 5 digits), transaction history | Mandatory |
| Usage Data | Game history, login times, game preferences | Automatic |
| Technical Data | IP address, device type, operating system, web browser | Automatic |
| Communication Data | Support chat logs, emails to the az8 team | Where applicable |
Az8 does not collect information considered sensitive, such as biometric data (except where facial verification is required for KYC), health information, religious beliefs, or political affiliations.
Az8 collects your personal information through various channels, depending on how you interact with our platform:
Az8 uses collected personal data solely for legitimate and necessary purposes. The following are the primary purposes for which your data is used on the az8 platform:
az8 does not use your personal data to make automated decisions that significantly affect you without appropriate human review. Any significant decisions, such as account termination, will be reviewed by the az8 team.
Az8 does not sell your personal data to any third party. However, in the course of operating the platform, az8 may share your data with a limited set of third-party categories as follows:
All third parties that share data with az8 are required to comply with data protection standards equal to or higher than those set out in this Privacy Policy. az8 is not responsible for the privacy practices of third parties not authorised to act on our behalf.
Az8 continuously invests in robust cybersecurity infrastructure to protect your personal data from unauthorised access, disclosure, alteration, or destruction. The technical and organisational measures we employ include:
In the event of a data breach affecting your information, az8 will notify you and the relevant authorities within the timeframe required by applicable law. We will explain the nature of the breach, the data affected, and the steps we have taken to mitigate the risk.
The az8 platform uses cookies and similar tracking technologies to enhance your experience and analyse platform usage. Cookies are small text files stored on your device when you visit the az8 website.
Az8 uses several types of cookies:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the az8 platform.
As an az8 user based in Malaysia, you have certain rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA) and az8's policies. The following are rights you may exercise:
To exercise any of the above rights, contact the az8 privacy team via live chat or our support email. az8 will process your request within the required timeframe and will inform you if there are any legal grounds preventing us from fulfilling it.
The az8 platform is intended solely for users aged 18 and above. az8 does not knowingly collect any personal information from individuals under the age of 18. If you become aware that a child has provided personal information to az8 without guardian consent, please contact us immediately and we will take steps to delete that information.
Az8 has a strict age verification system as part of the KYC process to ensure that only eligible users can access the platform. This is part of our commitment to responsible gaming and the protection of minors.
Az8 operates using an information technology infrastructure that may involve the storage and processing of data outside Malaysia. In such cases, az8 ensures that all cross-border data transfers are carried out in compliance with applicable data protection requirements.
Steps we take to protect data during cross-border transfers include:
Az8 only retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. The following is a general guide to data retention periods by category:
Once the relevant retention period has ended, your data will be securely deleted or anonymised so it can no longer be linked to you.
Az8 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technology we use. When we make significant changes to this Policy, we will:
Your continued use of the az8 platform after an amended Privacy Policy takes effect will be considered your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how az8 handles your personal data, please contact our team. az8 has a Data Protection Officer (DPO) responsible for overseeing privacy compliance and handling data-related enquiries.
If you are not satisfied with how az8 has handled your privacy complaint after contacting us, you have the right to submit a complaint to the Personal Data Protection Commissioner of Malaysia or the relevant data protection authority under PDPA 2010.
Your Data, Your Control
Now that you understand how az8 protects your privacy, register with confidence and enjoy over 500 top games in a safe, transparent environment trusted by hundreds of thousands of players in Malaysia.